Todd was very professional and patient with me, being my first time at this location, I thank him for that, I was at Premier auto repair to have a used 2025 Altima with 23,000 on it check out for any defects because I purchased it from Enterprise from their use car service which they told me it was pre-owned certified of which I had some doubt since Enterprise doesn't have a maintenance department, well Eric the mechanic did an excellent job because the car was leaking some fluid from the transmission which he wrote on his report plus took pictures to show enterprise, also the car needed a wheel alignment and windshield wipers, so I would highly recommend premier auto service for inspections on pre-owned cars, he also spoke on my behalf of me with the manager at enterprise about the problems with the car and sent all the paperwork over to enterprise and on enterprise defense Greg the manager at enterprise took care of having all problems corrected at Nissan in cape coral immediately which I appreciate but those problems should have been corrected by enterprise before they sold me the vehicle, enterprise has to check on whoever does their service on used cars and should have spotted these problems not another mechanic, somewhat makes me suspicious whether there is any inspection done on enterprise used cars, so if you buy a vehicle from enterprise, please have it inspected by an independent mechanic. I don’t blame Greg because he did the right thing to correct my problems, but they still put me through a lot of unnecessary aggravation getting this car fixed, which is not fair to me. I want to thank Greg, the manager at Enterprise, for giving me a nice loaner car until mine was repaired, but Enterprise needs to follow up on the maintenance on their pre-owned vehicles.
Dear Jose, thank you for your detailed and positive feedback! We're delighted to hear that Todd provided you with professional and patient service. It's great to know that Eric conducted a thorough inspection of your pre-owned vehicle and identified the necessary repairs. We appreciate your recommendation and value your business. Please don't hesitate to reach out if you need any further assistance in the future!
- Premier Auto Service Center of SW Florida LLC
